Customer Service Representative
3 weeks ago
About the Role
This is an exciting opportunity to join the Nike team as a Retail Associate As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales growth, and contributing to a positive store environment.
Key Responsibilities
- Deliver exceptional customer service, responding to customer inquiries and resolving issues promptly and professionally.
- Build strong relationships with customers, understanding their needs and preferences to make personalized product recommendations.
- Drive sales growth by actively engaging with customers, promoting products, and maintaining a thorough knowledge of our offerings.
- Contribute to a positive store environment, maintaining a clean and organized store, adhering to visual merchandising standards, and ensuring a safe and welcoming atmosphere for customers.
- Collaborate with colleagues to achieve sales targets, share best practices, and support store initiatives.
What We Offer
Nike offers a comprehensive benefits package, including discounts on Nike products, health insurance, 401(k) matching, and tuition reimbursement. You will also have access to ongoing training and development opportunities to help you grow professionally and personally.
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