Retail Sales Associate

4 weeks ago


Richmond, Virginia, United States Ross Stores, Inc. Full time
Job Summary:

The Retail Associate is responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers. As a key member of our store team, you will be responsible for maintaining a clean and organized store environment, processing transactions accurately and efficiently, and providing assistance to customers with their shopping needs.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
  • Process transactions accurately and efficiently, handling cash, credit card, and other payment methods.
  • Assist customers with their shopping needs, including answering questions, locating products, and making recommendations.
  • Work collaboratively with other store associates to achieve sales goals and maintain a positive store atmosphere.
  • Perform daily tasks, such as restocking shelves, facing merchandise, and maintaining store displays.
  • Participate in visual merchandising and store displays to create an engaging and attractive shopping environment.
  • Meet or exceed sales goals and performance standards, as established by the store manager.

Requirements:

  • Ability to work in a fast-paced retail environment, with a focus on customer service and sales.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Basic math skills and accuracy with handling cash and credit card transactions.
  • Ability to stand for long periods, lift up to 25 pounds, and move quickly and efficiently around the store.
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.

What We Offer:

At Ross Stores, Inc., we offer a competitive compensation package, including a base hourly rate, opportunities for advancement, and a comprehensive benefits program. We are an equal employment opportunity employer, committed to diversity and inclusion in the workplace.

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