Medical Operations Specialist

3 weeks ago


Chattanooga, Tennessee, United States Concentra Full time
About This Position

We are looking for an experienced Medical Operations Specialist to join our team at Concentra. As an Operations Director, you will be responsible for delivering exceptional care and customer service to all patients, while ensuring operational efficiency and compliance.

Key Responsibilities:

  • Leading and managing center support staff to deliver optimal patient care and customer service
  • Overseeing daily operations of the medical facility, including patient flow and clinical support
  • Collaborating with clinicians to drive optimal clinical outcomes and case closure
  • Creating a professional working environment that promotes teamwork and quality
  • Managing key operations metrics, such as Turn Around Time (TAT) and Net Patient Experience Rating (NPER)

Estimated Salary: $85,000 - $110,000 per year



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