Customer Experience Associate
7 days ago
The Customer Experience Associate role at Heartland Coca-Cola Bottling Company is a dynamic opportunity for a highly motivated individual to deliver exceptional customer service and drive sales growth in assigned accounts.
Key Responsibilities:
- Develop strong relationships with customers by providing timely communication, excellent customer service, and effective problem resolution.
- Service assigned accounts, including merchandising, rotating products, building displays, and maintaining point-of-sale materials.
- Manage product inventory, ensure proper rotation of replacement stock, and work with store personnel to guarantee order accuracy.
- Utilize company-provided resources to execute customer-approved programs and maintain accurate records.
- Maintain clean and organized backrooms, manage trade breakage, and adhere to established procedures and policies.
About the Role:
This position requires a minimum of one year of work experience, preferably in merchandising or retail. The ideal candidate will possess basic computer application skills, be able to obtain PIT certification, and have a valid driver's license with a good driving record.
Benefits and Compensation:
Heartland Coca-Cola offers a competitive benefits package, including medical, dental, and vision insurance, life insurance, 401(k), paid time off, wellness programs, and tuition reimbursement. The estimated salary for this position is $21 per hour, based on industry standards and the location. This role also provides opportunities for professional growth and development in a fast-paced, dynamic environment.
About Heartland Coca-Cola:
As a leading beverage distributor, Heartland Coca-Cola produces, sells, and distributes high-quality beverages across Kansas, Missouri, and Illinois. We value our people, customers, and community, driving our passion to work together as a team. Join us in delivering exceptional customer experiences and achieving sales growth.
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