Customer Engagement Representative
4 days ago
EECU is a community credit union dedicated to providing A Better Way of Banking. With over 85 years of experience, we have established ourselves as one of the largest credit unions in Texas, serving over 277,000 members through 18 financial centers across North Texas.
We are committed to building long-term relationships with our members, employees, and partners. Our core values of people helping people, integrity, and innovation guide everything we do.
**Job Description:**
- Work closely with loan processors, underwriters, and other teams to facilitate a seamless loan application and approval process.
- Build and maintain positive relationships with customers throughout the loan application process.
- Collaborate with colleagues to achieve sales targets and ensure high customer satisfaction.
**Requirements:**
- High school diploma or equivalent; additional education in finance, sales, or related field is advantageous.
- Proven experience in a call center environment, with a track record of successful loan sales.
- Strong understanding of various loan products, lending processes, and regulatory requirements.
**Salary Range:**
- $50,000 - $70,000 per year, based on experience.
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