Tax Preparation Specialist

5 days ago


Reno, Nevada, United States Intuit Full time
How You Will Lead

This is a virtual, customer-facing role where you will be using our state-of-the-art video communications software (Smartlook) to interact with customers. You will help TurboTax Business customers who are working on their tax returns or have delegated their tax returns with tax advice, full-service business return preparation, and more.

Responsibilities:
  • Create high-quality customer interactions and experiences that instill confidence using deep customer empathy and expertise in business tax preparation
  • Utilize defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and tax return preparation


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