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Retail Sales Specialist

2 weeks ago

East Aurora, New York, United States Michaels Stores, Inc. Full time
About Us

Michaels Stores, Inc. is the leading arts and crafts retailer in North America, offering a wide range of products and services to inspire creativity in people of all ages.

Job Description

We are seeking a skilled Retail Sales Specialist to join our team. As a Retail Sales Specialist, you will be responsible for driving sales growth, delivering excellent customer service, and promoting company initiatives.

Key Responsibilities
  • Drive sales growth by promoting products, services, and special offers to customers.
  • Provide exceptional customer service by addressing customer needs, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a thorough knowledge of products and services offered by the company.
  • Participate in visual merchandising efforts to create engaging displays and promote products effectively.
  • Collaborate with colleagues to achieve sales goals, manage stock levels, and maintain store appearance.
Preferred Skills and Qualifications
  • Associate's degree in Marketing, Business Administration, or related field preferred.
  • 2-3 years of retail or customer-facing experience required.
  • Excellent communication, interpersonal, and problem-solving skills necessary.
  • Able to work flexible hours, including evenings and weekends as needed.