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Food and Beverage Server

1 month ago

Raleigh, North Carolina, United States Summit Hospitality Group Full time
Job Summary

Summit Hospitality Group is seeking a skilled Food and Beverage Server to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their complete satisfaction with every interaction.

Key Responsibilities
  • Coordinate the delivery of menu items, providing a friendly and courteous response to guests' requests.
  • Assist with the delivery of room service orders to guest rooms, ensuring timely and efficient service.
  • Set up tables in the dining room, adhering to company and brand standards.
  • Clear and bus tables in the absence of the bus person, maintaining a clean and organized environment.
  • Support other associates during peak business activities, demonstrating a team-oriented approach.
  • Follow up with guests promptly to ensure their requests are met, providing exceptional service.
Requirements
  • Knowledge and experience serving food and beverages in a hotel or restaurant setting.
  • Ability to work in a high-pressure environment, maintaining a calm and composed demeanor.
  • Excellent communication and interpersonal skills, with the ability to read, write, and speak English fluently.
  • Flexibility to work a variety of shifts, including evenings and weekends.
  • High school diploma or equivalent, with ServSafe certification a plus.