Server - Regalo - PT

We are seeking a skilled Server to join our team at Hollywood Casino at Toledo. As a Server, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

Responsibilities:

• Interact with guests and co-workers in a helpful, positive, and professional manner
• Set up, stock, and service assigned area; set, clean, and reset tables
• Remove dirty dishes, glassware, flatware, and soiled linens from tables and countertops, transport to dish area
• Monitor and replenish stock items in assigned area in a neat, accurate, and timely fashion
• Refill water glasses, coffee cups, butter/condiments, bread, and carry orders to tables as needed
• Make coffee or tea as needed
• Ensure assigned work area is neat, clean, and sanitized throughout shift by wiping tables, counter areas, beverage stations, sinks, and sweeping and mopping floors as required
• Partner with culinary team and server to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction
• Maintain all equipment in proper fashion (coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators
• Accountable for meeting or exceeding all State and company sanitation requirements (ServSafe)
• Adhere to regulatory, safety, departmental, and company policies
• Support safety and accident prevention programs (non-slip footwear, proper lifting)
• Present oneself as a credit to Company and encourage others to do the same
• Perform all other related and compatible duties as assigned

Requirements:

• High school diploma or equivalent
• One year experience serving in a fine dining establishment
• Knowledgeable of food and wine
• Must possess excellent interpersonal skills
• Good oral and written communication skills, must be fluent and literate in English
• Ability to respond calmly and make rational decisions in stressful situations with co-workers and guests in a fast-paced environment
• Able to stand and walk for entire shift
• Must be able to lift trays of food above shoulder level for a distance of up to fifty yards
• Tolerate areas of cold and high temperature in excess of 115 degrees
• Must be able to listen and respond to visual and aural cues
• Must be able to tolerate areas containing high noise levels and bright lights
• Successful or better performance against Performance Appraisal Standards
• Teamwork - ability to work collaboratively within the outlet for effective day-to-day operations
• Compliance with all regulatory, governmental, and safety requirements
• Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment
• Knowledge of and compliance with department, property, and company policies and procedures
• Maintain health department standards and regulations - inspection scores should be at or above standards. Cleanliness of restaurant

Physical Demands:

• Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces

Why Work with Us:

We are a leading provider of integrated entertainment, sports content, and casino gaming experiences with 43 destinations across North America. We are committed to values like diversity and sustainability for our community, team members, vendors, and planet.

We are changing entertainment and looking for talented individuals to join our team.