Pharmaceutical Sales Customer Engagement Representative
6 days ago
Unlock Your Career in Pharmaceutical Sales
At Otsuka, we are transforming the way we engage with customers to deliver a higher quality experience and improve patient care. As a Pharmaceutical Sales Customer Engagement Representative, you will play a critical role in this effort.
The Health Science Advisor will be responsible for conducting proactive outreach to healthcare providers (HCPs) on various topics, including product access, on-label information, established guidance on patient care, and customer engagement. This role requires strong clinical knowledge, excellent communication skills, and the ability to work in an ambiguous environment undergoing transformation.
You will report directly to the Ecosystem Lead, coordinating with cross-functional colleagues in Medical, Market Access, and Patient Support under appropriate guardrails. The successful candidate will have a proven track record of consistently meeting or exceeding financial and/or other quantitative targets, as well as qualitative goals.
This is a challenging opportunity for individuals who want to make a meaningful impact in the pharmaceutical industry. If you are a driven professional with a passion for delivering exceptional customer experiences, we encourage you to apply.
Key Responsibilities:
- Conduct proactive outreach to HCPs on various topics, including product access, on-label information, and established guidance on patient care
- Engage HCPs through a variety of virtual or digital tools and direct them to other colleagues as needed
- Facilitate speaker programs, organize local provider groups for discussions, and elevate opportunities and feedback to the ecosystem lead
- Maintain an ongoing focus on the needs of our customers and key stakeholders
Requirements:
- A minimum of 2 years pharmaceutical or medical device sales experience
- Strong clinical knowledge and excellent communication skills
- Ability to work in an ambiguous environment undergoing transformation
- Proven track record of consistently meeting or exceeding financial and/or other quantitative targets, as well as qualitative goals
What We Offer:
- A competitive salary range of $102,101 - $145,970 per year
- A comprehensive benefits package, including medical, dental, vision, and prescription drug coverage
- A 401(k) match and tuition reimbursement
- Paid holidays, PTO allotment each calendar year, and paid leave programs
About Lifelancer:
Lifelancer is a talent-hiring platform that connects professionals with opportunities in life sciences, pharma, and IT domains. Our goal is to facilitate meaningful career advancements and help organizations find top talent.
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Jackson, Mississippi, United States Lifelancer Full timeAbout the JobWe are seeking a skilled Pharmaceutical Sales Customer Engagement Strategist to join our team at Otsuka America Pharmaceutical Inc. in Jackson, MS.Key ResponsibilitiesDevelop and execute customer engagement strategies to improve patient care and satisfaction.Foster strong relationships with healthcare providers, patients, and caregivers.Conduct...
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