Part-time Financial Services Representative
3 days ago
Citi is seeking a highly motivated Part-time Financial Services Representative to join our team in Garden City, New York. This role is an exciting opportunity for an individual who is passionate about providing exceptional customer service and is looking to grow their career in the financial services industry.
As a Part-time Financial Services Representative, you will be responsible for assisting clients with a wide range of financial services, including opening new accounts, processing transactions, and answering questions about our products and services. You will also be responsible for maintaining a high level of customer satisfaction and ensuring that all client interactions are handled in a professional and courteous manner.
This is a part-time position, working approximately 20 hours per week, with a flexible schedule that allows you to balance your work and personal life. We offer a competitive hourly rate of $24.98, with opportunities for advancement and professional growth.
In addition to a competitive salary, Citi offers a range of benefits, including medical, dental, and vision coverage, 401(k), life insurance, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.
**Responsibilities:**
• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions, including managing cash supply, processing incoming/outgoing cash deposits, and maintaining branch vault cash
• Identify referral opportunities for new products and services based on clients' financial goals
• Educate clients on digital and self-service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
• Maintain working knowledge of client accounts and new and existing products and services offered
**Requirements:**
• Previous relevant experience preferred
• Demonstrated sales and customer service experience
• Money handling experience
• Effective problem-solving and communication skills
• Ability to work well in a team-oriented environment
**Education:**
• High School diploma or equivalent
**Note:** This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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