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Customer Service Specialist
3 weeks ago
As a valued member of our team, you will be responsible for delivering exceptional customer service to our clients. Our company, Ball Heating & Air Conditioning, prides itself on providing high-quality services and products to the community. We are seeking a highly motivated individual with previous customer service experience to join our team.
Responsibilities:- Contact customers from the prior day to ensure satisfaction
- Schedule maintenance visits with customers
- Offer promotions to customers on our list
- Follow up on reviews, both positive and negative
- Provide general inbound customer service
Requirements:
- Previous customer service experience required
- Strong attention to detail essential
- A conscientious and team-oriented individual is a must
- Honesty, integrity, quality craftsmanship, and a good attitude are expected
- A clear background check and drug screen are necessary
We are a family-owned business with a small business feel but large business size, growth, and stability. Our hard-working teams are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees' needs and welcome them into the family through ongoing training and unmatched rewards like full benefits and a 401k match. With no salary cap, your effort determines your paycheck.
