Network Healthcare Provider Relations Specialist

4 weeks ago


Wilmington, North Carolina, United States Johns Hopkins HealthCare Full time

About the Role:

We are seeking a skilled Network Relations Consultant to join our team at Johns Hopkins Health Plans. As a Network Relations Consultant, you will play a critical role in developing and maintaining collaborative relationships with network providers across all of our lines of business.

Key Responsibilities:

  • Develop and maintain a collaborative relationship with all network providers across all JHHP's lines of business.
  • Act as a liaison between the network providers and JHHP, monitoring network providers to ensure network access standards are met, ensure compliance with provider contract and regulatory processes and requirements, promoting JHHP's strategic initiatives and providing extensive training on all JHHP lines of business to ensure that network providers have updated policy and procedure information.
  • Educate and train providers on JHHP systems and quality goals.
  • Maintain ongoing communication with providers in assigned territory, facilitate regular provider meetings, and ensure timely assistance and resolution of any issues presented.

Requirements:

  • 2+ years' current experience in healthcare delivery program or insurance setting; experience should include:
  • Provider Relations functions
  • Managed care/provider contracting, familiarity with provider contract language and terms
  • Knowledge of managed care concepts and information systems (FACETS experience a plus)
  • Requires a sound knowledge of successful servicing, training, relationship building, negotiation techniques and an awareness of healthcare contracting terms
  • Bachelor's degree in business management or healthcare administration or related discipline preferred
  • Requires strong interpersonal skills to effectively communicate and interact with diverse groups of physicians, office staff, and business-related associates
  • Requires basic computer skills and familiarity with various Microsoft software applications
  • Requires strong ability to prioritize multiple initiatives and assigned tasks

About Johns Hopkins Health Plans:

Johns Hopkins Health Plans (JHHP) is the managed care and health services business of Johns Hopkins Medicine. JHHP is a $3B business serving over 500,000 active members with lines of business in Medicaid, Medicare, commercial, military health, health solutions, and venture investments.

JHHP is a leader in provider-sponsored health plans and is poised for future growth. We develop innovative, analytics-driven health programs in collaboration with provider partners to drive improved quality and better health outcomes for our members and the communities we serve.

What We Offer:

  • Minimum 25.73 per hour - Maximum 42.48 per hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.
  • Paid Time off & Paid holidays.
  • Employee and Dependent Tuition assistance benefits.
  • Health and wellness programs and MORE

Equal Employment Opportunity:

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.



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