Banking Professional

1 day ago


Hershey, Pennsylvania, United States Northwest LLC Full time
Job Description
We are seeking a Banking Professional to join our team at Northwest LLC. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving sales performance. In this role, you will have the opportunity to work closely with customers, understand their needs, and provide education on bank products and services.

About the Position
This Full-Time Teller position offers a competitive salary of $45,000 per year, depending on experience. In this role, you will be responsible for providing top-notch customer service, processing transactions, and identifying referral opportunities. You will also be expected to balance teller drawer daily and participate in office meetings, operations meetings, and vault balancing.

Key Responsibilities
In this role, you will:

* Provide excellent customer service by welcoming customers, processing transactions, and resolving problems.
* Assist customers with questions, problem resolution, and needs, and refer them to appropriate team members as needed.
* Engage with customers to understand their needs and inform them of product features and benefits.
* Balance teller drawer daily and participate in office meetings, operations meetings, and vault balancing.
* Deliver exceptional customer experiences in person, over the phone, and through email communications (not applicable).
* Adhere to security and dual control processes, and protect the bank from unnecessary risk.
* Work as a team to complete daily tasks, demonstrating respect, professionalism, and promptness.

Requirements
To succeed in this role, you will need:

* The ability to establish effective working relationships and participate in problem-solving.
* The ability to present ideas clearly and concisely, and actively listen to customers.
* The ability to make right decisions based on perception and analytical processes.
* Knowledge of computers and the Teller System.

Qualifications
The ideal candidate will have:

* A High School Diploma or equivalent preferred.
* Customer service experience preferred.
* Cash handling experience preferred.
* Banking and/or retail experience preferred.

This is an exciting opportunity to join our dynamic team and grow your career in banking.

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