Medical Assistant/Nurse Aide

3 weeks ago


WilkesBarre, Pennsylvania, United States The Wright Center Medical Group Full time
Job Summary

This position provides quality service to patients in the clinic and via alternate communication methods. The successful candidate will assist medical providers, serve as a liaison between patients and providers, and perform medical reception and patient portal tasks as needed.

Key Responsibilities

• Become familiar with provider tendencies and patient conditions
• Distribute patient agendas and complete medication reconciliation
• Perform vital signs, acquire recent test results, and ascertain reason for visit
• Prepare patients and gather necessary information
• Report changes observed in patient condition or behavior
• Participate in quality assurance activities to monitor and improve patient care quality
• Complete forms and growth charts as appropriate
• Assist with examination, diagnostic, and treatment procedures
• Enter requisitions in EMR and prepare specimens
• Maintain a safe and healthy work environment
• Comply with established personal protective equipment requirements
• Prepare and administer medications and injections per provider
• Make timely call backs and inform patients of test results
• Schedule patient appointments and follow-up visits
• Answer and return phone calls
• Intake and check out of patients
• Ensure copays are collected at time of visit
• Manage patient information in Electronic Medical Records system

Requirements

• Previous experience in healthcare preferred (1-3 years)
• Experience as a Medical Assistant in a physician office practice setting preferred
• High school graduate or equivalent required
• Graduate of a program for Medical Assistant/Administrative Medical Assistant/Nurse Aide required
• Designation as a Certified Medical Assistant (CMA) or Certified Nurse Aide (CNA) preferred
• Basic Life Support/CPR certification required
• Strong written and oral communications and interpersonal skills
• Working knowledge of electronic medical records
• Computer knowledge and skills required
• Ability to work independently and as a team
• Ability to work flexible hours including evenings, weekends, and holidays
• Good judgment and decision-making skills
• Comfortable discussing sensitive health issues with patients
• Ability to uphold patient confidentiality with utmost professionalism

Work Environment

The Wright Center Medical Group is a dynamic and fast-paced environment that requires strong communication and teamwork skills. The successful candidate will work closely with medical providers, nurses, and other healthcare professionals to provide quality patient care.

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