Product Specialist

2 weeks ago

Clarksville, Tennessee, United States Goodwill of Central & Southern Indiana Full time
Job Summary

The Shopgoodwill Product Specialist plays a vital role in the success of our retail store location. As a key member of the store management team, you will be responsible for identifying, selecting, and forwarding high-value items to our eCommerce facility to support the growth of Goodwill's online sales.

Key Responsibilities
  • Searches incoming donations for high-value merchandise.
  • Processes and organizes products for eCommerce and in-store showcases.
  • Completes all required training to assist the site in achieving online sales goals.
  • Maximizes online posting percentage while maintaining a high average ticket.
  • Maintains clean and orderly work area.
  • Hits financial goal/budget.
Requirements
  • Degree and Credential Requirements: NONE
  • Customer Focus: Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization.
  • Teamwork: Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.
  • Communication Skills: Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs.
  • Technical Knowledge: Has solid knowledge of G Suite, MS Office, databases, and navigation of the internet.
  • Continuous Learning: Takes initiative in stimulating and enhancing personal knowledge, skills, and abilities. Remains open and willing to receive and apply feedback to continually improve and advance one's skills.
  • Results-Oriented: Is compelled to recognize what results are important and what steps need to be taken to achieve set goals or targets.
  • Ethical: Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill's values.
  • Attention to Detail: Attends to details and pursues quality in accomplishing tasks, including safety awareness.
Preferred Competencies
  • Industry Expertise: Has knowledge of the value of antique and designer products including jewelry, artwork, furniture, dishes, etc. Possesses a refined eye for identifying products that are collectibles. Understands and stays current on marketplace trends.
Benefits
  • Full-time employees may participate in a comprehensive benefits program that includes: Continuing education and leadership development as well as tuition reimbursement Comprehensive health plan Generous paid time off (PTO) and paid holidays Sabbatical and parental leaves Life, dental and vision insurance Short- and long-term disability plans Nationally recognized preventive health and wellness program Section 125 pretax health spending account, dependent care spending account, and premiums Retirement planning options with generous company % match
Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled

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