Application Software Manager

2 weeks ago

Reston, Virginia, United States Jones-Hamilton Co. Full time

Job Title: Application Software Manager

Reports To: CIO

Location: Corporate Office

Department: Information Technology

Core Description: The Application Software Manager is responsible for overseeing the selection, development, implementation, and maintenance of all software applications. This role involves managing projects, coordinating with various departments, working with external software partners, and ensuring that all applications meet the needs of the organization and its clients.

Responsibilities:

  • Plan, coordinate, and oversee software package selection and development from inception to completion.
  • Ensure projects are delivered on time, within scope, and within budget.
  • Monitor project progress, identify risks, and implement mitigation strategies.
  • Own the design, development, and testing of software applications, as well as the administration of those software applications ongoing.
  • Apply DevOps methods to boost productivity in Applications Technology, ensuring resources and budgets are used effectively to meet business needs.
  • Design and manage the Applications team structure, growing a skilled and flexible team through hiring, training, and partnerships with vendors to meet business demands.
  • Ensure adherence to best practices, coding standards, and quality assurance processes.
  • Review and approve architecture changes, technical designs, specifications, and documentation.
  • Collaborate with internal stakeholders to document business requirements for new software applications.
  • Communicate project status, challenges, and solutions to stakeholders and senior management.
  • Work closely with other IT teams to ensure seamless integration and compatibility of applications.
  • Ensure timely resolution of application issues and provide ongoing support.
  • Oversee the maintenance and updates of existing software applications.
  • Implement and maintain effective change management processes.
  • Negotiate contracts and manage procurement of IT infrastructure components.
  • Stay updated with industry trends, emerging technologies, and best practices.
  • Initiate and maintain strong connections with end users through surveys, newsletters, training sessions, and direct interactions to gather feedback and improve services.
  • Identify opportunities for process improvements and implement innovative solutions.
  • Drive continuous improvement initiatives to enhance software development efficiency and effectiveness.
  • Manage, mentor, and lead a team, providing guidance, support, and professional development opportunities.
  • Assign tasks, set goals, and monitor performance to ensure team members meet project deadlines and quality standards.
  • Conduct regular performance reviews and provide constructive feedback to help team members grow and succeed in their roles.

Qualifications:

  • Education: Bachelor's degree in computer science, Information Technology, or a related field.
  • Experience: Minimum of 10 years of experience in software development, with at least 3 years in a project management role and supervisory role, or the equivalent combination of education and experience.
  • Certification: IBM System Operator IBM IStrong expertise in system integrations and application portfolio architecture.
  • Proven experience in managing multiple software development projects and priorities in a fast-paced environment.
  • Excellent problem-solving, analytical, and decision-making skills.
  • Excellent leadership, communication, and interpersonal skills.
  • Fundamental working knowledge of systems such as Windows 10 and 11 Professional, Windows Servers, IBM O/S release 7+, and Cisco AnyConnect.
  • Advanced knowledge of all Microsoft Office Professional applications.
  • Experience with Certify, SQL Server+, Planful, TopDesk, LogMeIn Rescue, Clear2CRM, and Infor ERP preferred.
  • Must pass drug screening as required.
  • Must be legally eligible to work in the United States.

Working Conditions/Physical Requirements:

Office environment with standard working hours, may require occasional flexibility to accommodate project timelines or address urgent issues. The job involves primarily sedentary work, requiring prolonged periods of sitting at a desk or computer workstation to perform administrative tasks. Extensive use of computers and office equipment is essential for tasks such as drafting documents, managing databases, sending emails, and scheduling appointments. This requires proficient typing skills and the ability to operate office software efficiently. Manual dexterity and hand-eye coordination to handle or operate office equipment, keyboards, and tools. Strong visual and auditory abilities are essential for reading and reviewing documents, communicating effectively, and engaging in face-to-face or virtual meetings.

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