Office Clerk PT

Overview

We are seeking a highly skilled and motivated Office Clerk PT to join our team at IGA Southeast. As a key member of our front-end team, you will be responsible for providing exceptional customer service, handling cash and sales transactions, and maintaining a secure and organized cash office.

ResponsibilitiesSales, Cash and Invoice Accounting

• Prepare weekly cash reports and accompanying documentation.
• Maintain sales-related information.
• Process invoices and transfers as assigned.
• Process beer/wine payments.

Cash Related Activities

• Prepare bank deposits according to policy.
• Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.).
• Handle payroll check approval/cashing according to company policy.
• Ensure an accurate daily cash count is completed.
• Process guest needs such as money orders, stamps, lottery tickets, etc.
• Process returned checks according to policy.

Cash Office Security

• Ensure the security of the cash office and store funds.
• Maintain accountability standards of cashier tills.
• Maintain supplies needed for front end and cash office.

Cashier/Guests Service Clerk Performance Reports

• Monitor and analyze the Operator Activity Report.
• Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
• Maintain daily front-end schedule to ensure proper guest service level throughout the day.

Additional Responsibilities

• Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
• Perform all other duties as assigned by management.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• Ability to read and understand information and direction.
• Knowledge of front-end operations.
• Ability to supervise hosts including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to work well with computers.

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