Executive Restaurant Leader
6 days ago
About Suser Restaurant Group
We are a group of restaurants in the Oakland County area, consisting of Sparkies Kitchen & Bar, Stella's Table, and Union 212 Banquet Hall. Our team is dedicated to providing excellent food and service to our guests.
General Manager Job Description
The General Manager will be responsible for overseeing the day-to-day operations of Sparkies Kitchen & Bar, including management of the front and back of house staff.
- Team Management: The General Manager will be responsible for scheduling, training, and supervising the restaurant staff.
- Cleaning and Maintenance: The General Manager will ensure that all opening and closing duties are completed correctly and that the restaurant is maintained at a high level of cleanliness.
- Financial Management: The General Manager will be responsible for daily deposits, balancing cash drawers, and operating POS systems.
- Inventory and Supplies: The General Manager will oversee inventory levels and ensure that all necessary supplies are ordered in a timely manner.
- Customer Service: The General Manager will provide excellent customer service to guests and lead by example with their employees.
- Health and Safety: The General Manager will enforce and monitor all health, safety, and sanitation standards.
- Guest Complaints: The General Manager will handle guest complaints according to established guidelines.
Requirements and Qualifications
- Experience: 4+ years of restaurant experience.
- Customer Service Skills: Excellent customer service and interpersonal skills.
- Organizational Skills: Organized and capable of multi-tasking with attention to detail.
- Technical Skills: Knowledge of Microsoft applications, including Word and Excel.
- Personal Qualities: High standards of personal hygiene and personal appearance.
- Physical Demands: Ability to be on feet for several hours at a time.
- Preferred Qualifications: Experience using POS systems and ServSafe training.
Benefits
- Bonus based on performance.
- Dental insurance.
- Employee discounts.
- Health insurance.
- Paid time off.
- Vision insurance.
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