Sales Associate
2 weeks ago
Westlake Ace Hardware is a leading hardware retailer in the United States, with a rich history spanning over a century. Our company values are built on the principles of Service, Passion, Respect, Integrity, Teamwork, and Excellence. We are committed to providing an exceptional customer experience and creating a positive work environment for our associates.
Job Summary
The Sales Associate will play a vital role in assisting customers in solving problems, maintaining a clean and orderly store environment, and providing a positive representation of Westlake Ace Hardware. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a team environment.
Key Responsibilities
Customer Service:
- Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
- Assist customers in finding products and providing information on store policies and procedures.
- Ensure all customer interactions are positive and respectful.
- Assist with receiving, stocking, and pricing merchandise.
- Maintain a clean and organized store environment, including the sales floor, stock room, and outdoor merchandise area.
- Assist with daily maintenance and upkeep of the store, including cleaning and restocking shelves.
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
- SERVICE - Amaze our customers, our associates, and our communities by delivering on our helpful promise.
- PASSION - Show our love for the work we do, our customers, and our associates.
- RESPECT - A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
- INTEGRITY - An authentic commitment to moral and ethical behavior.
- TEAMWORK - Together we can achieve extraordinary things.
- EXCELLENCE - A disciplined approach to achieve outstanding results through continuous improvement.
- High School or GED equivalent.
- Formal retail experience preferred.
- Ability to stand, walk, lift up to 25lbs, and climb.
$11.25 Per Hour
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