Current jobs related to Receptionist Coordinator - Champaign, Illinois - Rosecrance

  • Front Desk Coordinator

    1 week ago

    Champaign, Illinois, United States Express Employment Full time

    Job DescriptionWe are seeking a highly organized and tech-savvy individual to join our team as a Receptionist.Key Responsibilities:Greet visitors warmly and provide a positive first impressionHandle phone calls and respond to inquiries in a professional mannerAssist with scheduling and administrative tasks to ensure seamless office operationsWhat We Offer:A...

  • Front Desk Coordinator

    3 weeks ago

    Champaign, Illinois, United States Express Employment Full time

    Job SummaryExpress Employment is seeking a highly organized and tech-savvy individual to fill the role of Receptionist. As a key member of our team, you will be responsible for providing exceptional customer service, managing office operations, and supporting our clients' needs.Key Responsibilities:Welcoming guests and ensuring a positive first...

  • Optical Technician/Front Desk Coordinator

    1 month ago

    Champaign, Illinois, United States Jones Optical Full time

    Job OpportunityWe are seeking a highly skilled Optical Technician/Front Desk Receptionist to join our team at Jones Optical. This is a full-time position with a competitive salary and benefits package. The ideal candidate will have excellent customer service skills and be able to work well in a fast-paced environment. Responsibilities: Provide exceptional...

  • Patient Access Coordinator

    1 month ago

    Champaign, Illinois, United States BayMark Health Services Full time

    Job Title: Patient Access RepresentativeWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at MedMark Treatment Center. As a Patient Access Representative, you will play a critical role in ensuring the smooth flow of patient information and billing processes.Responsibilities:Verify patient insurance benefits...

Receptionist Coordinator

2 months ago

Champaign, Illinois, United States Rosecrance Full time

Position Overview:

The role of the Front Desk Clerk is essential in ensuring a well-structured office environment that adheres to the agency's policies and procedures. This position is pivotal in providing care and support to clients and visitors while facilitating communication with family members and assisting clinical staff with various clerical tasks.

Key Responsibilities:

  1. Maintain regular work hours and be available for additional hours as required by assigned responsibilities.
  2. Efficiently manage incoming calls and direct them to the appropriate personnel.
  3. Welcome clients and visitors, handling payment collection and processing.
  4. Keep accurate scheduling logs, including referrals and intake appointments.
  5. Conduct financial interviews with clients and ensure their information is updated in the database.
  6. Review documents for accuracy and completeness, ensuring they are scanned into the Electronic Health Record (EHR) system.
  7. Distribute internal and external mail as necessary.
  8. Input data and generate reports as assigned by management.
  9. Examine clinical data and report any discrepancies to supervisors.
  10. Support the office team as needed to ensure smooth operations.
  11. Adhere to the principles established by the Rosecrance Corporate Compliance Program and Code of Ethics.
  12. Deliver outstanding customer service consistently to all clients and visitors.
  13. Act as a role model for colleagues and clients, demonstrating positive interactions and guest relations.
  14. Take on additional responsibilities as assigned by management.

Qualifications and Skills:

  • High school diploma or equivalent.
  • Strong customer service orientation with excellent interpersonal skills.
  • Experience with phone systems or switchboards.
  • Basic understanding of substance abuse issues.
  • Strong organizational skills and ability to multitask effectively.
  • Excellent communication skills, both verbal and written.
  • Ability to work independently as well as part of a team.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Typing speed of at least 35 words per minute, with experience in keyboarding and ten-key operations.

Physical Requirements:

  • Vision: Ability to read printed and handwritten materials.
  • Hearing: Ability to communicate effectively with coworkers and manage phone calls.
  • Mobility: Ability to move between departments within the facility.
  • Lifting: Ability to lift or move objects weighing up to 20 pounds occasionally.
  • Sitting: Ability to sit for extended periods while using a computer.