Team Lead Position

1 week ago


Kingsland, Georgia, United States Moe's Southwest Grill Full time
About the Role:

The Shift Leader is responsible for leading a team of dedicated individuals to deliver exceptional customer experiences and drive sales growth.

  • Main Responsibilities:
  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Oversee daily operations, ensuring seamless execution of company policies and procedures.
  • Lead by example, promoting a positive and inclusive work environment.
  • Provide coaching and development opportunities to team members.
  • Monitor and control food and labor costs, achieving company standards.
  • Address customer complaints and concerns, resolving issues promptly.
  • Maintain high levels of accuracy and attention to detail, adhering to cash handling procedures.
  • Foster open communication, encouraging feedback and suggestions from team members.
  • Collaborate with the Assistant Manager to achieve business objectives.
Requirements:
  • 2-3 years of total work experience.
  • Demonstrated leadership skills and ability to motivate a team.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Able to work effectively under pressure and prioritize tasks efficiently.

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