Laundry Attendant

4 weeks ago

Atlanta, Georgia, United States Blue Sky Hospitality Solutions Full time
Laundry Attendant Job Description

The Laundry Attendant is a key member of our hotel team, responsible for ensuring that all laundry services for our guests are provided to the highest standards.

As a Laundry Attendant, you will be responsible for collecting and delivering laundry from guest rooms, dry-cleaning, washing, drying, pressing, and folding of guest's laundry and hotel linen.

Key Responsibilities:
  • Pick up and deliver in-house guest laundry
  • Collect and deliver outside guest laundry/dry cleaning
  • Deliver guest items punctually, accurately, and in a professional and courteous manner
  • Collect laundry and dry cleaning bags from guest rooms and ensure that guest name, room number, and laundry pieces are listed
  • Count and verify all items collected as per laundry price lists/laundry sheet signed by the guest and note down any discrepancy or damages on the same sheet
  • Check all items for damage or stains and take appropriate action to rectify these issues
  • Report immediately to superiors in case any valuable items like cash, jewelry, credit cards, etc. found in guests' cloth pockets
  • Process guests' clothing on the correct equipment/machines using the appropriate chemicals and temperature
  • Once processed, neatly fold or hang the clothing as requested by the guest on the laundry sheet
  • Shake wet sheets, table linens, and napkins prior to ironing in order to spread them out
  • Feed washed linens and napkins into ironer or folder or calender machine
  • Retrieve folded linens and stack or hang clean linens as appropriate
  • Sort clean towels, rugs, and robes
  • Use towel folder and manual folding for bath towels, washcloths, rugs, and robes
  • Assist in loading and unloading dryers and sort out washed laundry items
  • Operate and maintain folding equipment, presser, and iron
  • Operate and maintain washer, dryer, dry cleaning machine, etc.
  • Report any technical problems or deficiencies to Laundry Manager or Maintenance Team
  • Place folded product on appropriate rack
  • Assist in inventories and attend all departmental training as informed and scheduled by the Manager
  • Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift
  • Report all accidents and injuries in a timely manner
  • Ensure work area is clean and clear of standing water, debris, or any objects that can obstruct the job duties from being performed safely, efficiently, and effectively
  • Comply with attendance rules and be available to work on a regular basis
  • Able to work varied shifts, including Weekday, Evenings, weekends, and holidays
  • Perform any other job-related duties as assigned
Requirements:
  • Ability to work in a fast-paced, high-energy, and demanding work environment
  • Ability to work with commercial cleaning chemicals
  • Strong attention to detail
  • Ability to establish and maintain effective working relationships with associates and guests
  • Able to understand and follow all safety-related procedures while performing all tasks
  • Regular attendance in conformance with the standards is essential to the successful performance of this position
  • Comply with attendance rules and be available to work on a regular basis
  • Able to work varied shifts, including Weekday, Evenings, weekends, and holidays
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag
  • Physical Demands:
  • While performing the duties of this position, the job regularly requires standing and walking for an entire shift and perform repetitive motions, bending, stretching, reaching, stooping, pushing, and pulling up to 50 pounds

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel.

In addition, attendance at all scheduled training sessions and meetings is required.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Blue Sky Hospitality Solutions is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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