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Certified Service Professional

2 months ago

McMinnville, Oregon, United States Champion Auto Group Full time
Job Overview

We are seeking a skilled and experienced Automotive Technician to join our team at Champion Auto Group. As a key member of our service department, you will be responsible for diagnosing and repairing complex automotive issues, providing exceptional customer service, and mentoring junior technicians.

Key Responsibilities
  • Vehicle Diagnostics and Repair
    • Utilize advanced diagnostic tools and techniques to identify and repair complex automotive issues
    • Perform routine maintenance and repairs on a variety of vehicle makes and models
  • Customer Service and Communication
    • Provide exceptional customer service and communication, ensuring customer satisfaction and loyalty
    • Clearly explain repair options and estimates to customers, addressing any concerns or questions
  • Team Collaboration and Leadership
    • Mentor and train junior technicians, sharing knowledge and expertise to enhance team performance
    • Collaborate with service advisors and other team members to ensure seamless communication and efficient workflow
Requirements and Qualifications
  • Education and Experience
    • High school diploma or equivalent required; post-secondary education or certification in automotive repair preferred
    • Minimum 1-3 years of experience in automotive repair, with a strong focus on diagnostics and customer service
  • Certifications and Licenses
    • Valid driver's license and state inspection license required
  • Skills and Abilities
    • Strong diagnostic and problem-solving skills, with the ability to work independently and as part of a team
    • Excellent communication and customer service skills, with a focus on building strong relationships with customers and colleagues
Benefits and Perks
  • Competitive Compensation and Benefits
    • Competitive hourly rate and benefits package, including health insurance, dental insurance, and paid time off
  • Opportunities for Advancement
    • Opportunities for career advancement and professional growth, with a focus on developing skills and expertise in automotive repair