Medical Collector Specialist

1 month ago


Fort Collins, Colorado, United States TEKsystems Full time
Job Summary

We are seeking a highly skilled Medical Collector Specialist to join our team at TEKsystems. As a Medical Collector Specialist, you will be responsible for managing and collecting payments from patients for medical services rendered.

Key Responsibilities:

  • Contact patients via phone and email to discuss outstanding balances and arrange payment plans.
  • Review patient accounts to identify overdue balances and take appropriate action to collect payments.
  • Provide patients with information regarding their bills, insurance coverage, and payment options.
  • Maintain accurate records of all communications and transactions with patients.
  • Collaborate with the billing department to resolve any discrepancies or issues related to patient accounts.
  • Ensure compliance with all federal, state, and local regulations regarding patient collections.
  • Handle patient inquiries and complaints in a professional and empathetic manner.
  • Monitor and report on collection activities and progress to management.

Requirements:

  • High school diploma or equivalent; associate's or bachelor's degree in a related field preferred.
  • Previous experience in medical billing, collections, or a related field.
  • Strong understanding of medical billing and insurance processes.
  • Excellent communication and interpersonal skills.
  • Ability to handle sensitive information with confidentiality and professionalism.
  • Proficiency in using billing software and Microsoft Office Suite.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and as part of a team.

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