Medical Collector Specialist
7 hours ago
We are seeking a highly skilled Medical Collector Specialist to join our team at TEKsystems. As a Medical Collector Specialist, you will be responsible for managing and collecting payments from patients for medical services rendered.
Key Responsibilities:
- Contact patients via phone and email to discuss outstanding balances and arrange payment plans.
- Review patient accounts to identify overdue balances and take appropriate action to collect payments.
- Provide patients with information regarding their bills, insurance coverage, and payment options.
- Maintain accurate records of all communications and transactions with patients.
- Collaborate with the billing department to resolve any discrepancies or issues related to patient accounts.
- Ensure compliance with all federal, state, and local regulations regarding patient collections.
- Handle patient inquiries and complaints in a professional and empathetic manner.
- Monitor and report on collection activities and progress to management.
Requirements:
- High school diploma or equivalent; associate's or bachelor's degree in a related field preferred.
- Previous experience in medical billing, collections, or a related field.
- Strong understanding of medical billing and insurance processes.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive information with confidentiality and professionalism.
- Proficiency in using billing software and Microsoft Office Suite.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
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