Customer Experience Expert
6 days ago
We are PHOENIX Retail, LLC, a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Our mission is to provide style, quality, and value to our customers.
Job SummaryWe are seeking a Retail Sales Associate to join our team at Alderwood store. As a Sales Associate, you will be responsible for delivering exceptional customer service while working in a fast-paced retail environment.
Main Responsibilities- Deliver outstanding customer service
- Maintain a clean and organized sales floor, checkout area, fitting room, and stock room
- Assist with product launch changes according to company SOP
- Process transactions quickly and accurately
- Resolves customer complaints in a professional manner
- Education: High School or Equivalent
- Years of Experience: 0-2 years of relevant job experience (minimum 6 months)
- Proficient in using technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends, and non-business hours
- Meets physical requirements
We offer a range of benefits to support our associates' health and financial security, including:
- Medical, pharmacy, dental, and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new parents
The estimated salary for this position is $16.28 - $25.35 per hour, based on location and experience.
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Customer Experience Expert
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Customer Experience Specialist
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Customer Experience Associate
6 days ago
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