Pet Food Express Sales Lead

2 months ago


Pleasant Hill, California, United States Pet Food Express Full time
Job Summary

We are seeking a highly motivated and experienced Sales Lead to join our team at Pet Food Express. As a Sales Lead, you will be responsible for coaching customers through the ins-and-outs of pet parenthood and leading Sales Associates through the day-to-day of retail operations.

Key Responsibilities
  • Customer Engagement
    • Actively approach and engage with customers to provide exceptional customer service.
    • Answer customer questions about specific products and provide tailored recommendations.
  • Product Knowledge
    • Participate in and lead daily training and continuous educational programs to enhance product knowledge and sales skills.
    • Stay up-to-date about new products and the pet community and share knowledge with the store.
  • Operational Excellence
    • Lead Sales Associates through store open and close.
    • Operate the cash register in a friendly and efficient manner.
    • Lead the unloading of shipments, restocking, and placement of product while maintaining visual and display standards.
    • Clean and maintain the store by participating regularly in tasks such as sweeping, mopping, and cleaning pet messes as needed.
  • Leadership and Teamwork
    • Lead by example and demonstrate a passion for pets and people.
    • Collaborate with field leadership to ensure every customer has a fun, friendly, and informative shopping experience.
Requirements
  • A passion for pets and people.
  • Leadership experience required, preferably in a retail setting.
  • Eagerness to learn and lots of ambition.
  • Ability to work a flexible schedule to meet the needs of the business.
  • Must be able to lift, move and carry up to 50 pounds while using the appropriate lifting techniques and following all safety rules.
  • Ability to climb and balance using a ladder and/or step stool.
  • Ability to continuously stand, walk, bend, stretch and engage in repetitive motions throughout shift.
Pet Food Express Perks
  • Grow with us: Many potential career paths and options for advancement within the company.
  • Continued Learning: A focus on your development and leadership training.
  • Generous in-store employee discount that extends to your family.
  • Be Healthy: Health with FSA options, dental, and vision insurance.
  • Plan for the future: 401k with employer match.
  • Rest and Relax: Competitive Paid Time Off.
  • Bring your well-behaved pet to work.
  • Opportunities to make an impact in the community through in-store fundraisers and adoption events benefiting local rescue and shelter partners.


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