SOCC Controller

We are seeking a highly skilled and experienced SOCC Controller to join our team at Summit Midstream Corporation. As a key member of our operations team, you will be responsible for monitoring and controlling natural gas and NGL through pipelines, ensuring safe and efficient operations.

• Execute the daily operating plan to ensure daily scheduled receipts and deliveries are met within DOT and tariff standards.
• Operate and control the flow of product through pipelines from the Summit Operations Control Center (SOCC) utilizing a Supervisory Control and Data Acquisition (SCADA) system.
• Document all relevant operational information in the Event Logger during the shift.
• Communicate operating plan and system status as part of shift change-over briefing.
• React to abnormal and emergency operating conditions, dispatch field personnel, and/or take necessary action to resolve said condition.
• Recommend operating improvements and dispatch field personnel to problem areas for a system of pipe.
• Monitor flows, pressures, and qualities across the system and respond to SCADA system alarms to provide safe and reliable service.
• Monitor all alarms and respond to such alarms following the established protocol, including documentation and call-out procedures.
• Assist in the execution of adjustments to pipeline flows to best meet current and anticipated customer demands.
• Assist Scheduling Group in managing imbalances with customers while delivering a high level of customer service in a non-discriminatory manner.
• Assist in the troubleshooting of SCADA, communications, and measurement system issues, as well as issues with various operating tools used by the Control Room.
• Mitigate impacts of planned and unplanned facility outages.
• Interface with schedulers and maintain collaborative inter-departmental and cross-functional working relationships with all members of the department and with both office and field employees.
• Maintain proactive communication with Control Center Management and keep them informed of the operational status of the pipeline system.
• Ensure all internal and external customer issues are managed based on established procedures/protocols.
• Complete Operator Qualification Training as required by Company and DOT regulations.
• Meet DOT Operator Qualification requirements and maintain that qualification at required intervals.

• High School Diploma, G.E.D.
• Work experience with a natural gas gathering and transmission system.
• Additional higher education, including technical work, is preferred.
• At least 2 years prior control center experience in the pipeline or oil industry; related work experience may include field technician, meter inspector, station operator, controls technician, and other pipeline and mechanical work.
• Basic Knowledge of pipeline operations, including station operations and pipeline hydraulics.
• Familiarity with SCADA systems.
• Prior control center experience in the pipeline or natural gas/oil industry.

• Exceptional verbal and written communication skills; including ability to hold effective conversations with other Controllers, Management, Schedulers, Field Operators, and other constituents.
• Ability to handle stressful situations and effectively manage operations occurring simultaneously on different pipelines.
• High level of initiative, and ability to often work independently with minimal oversight.
• Ability to comfortably interact with employees at all levels.
• Ability to effectively organize, prioritize and plan daily work.
• Ability and willingness to work with a team, take directions from supervisor(s), with a high degree of attention to detail, follow work rules and adhere to established work schedules.
• Possess organization and planning skills to manage multiple tasks and priorities simultaneously.
• Ability to work a 12-hour rotating shift schedule, which includes holidays, weekends, night shifts and overtime with minimal time away from console during shift.

Summit Midstream Corporation offers a comprehensive benefits package, including company-paid holidays, discretionary performance bonus, medical insurance, dental insurance, vision insurance, employer-supplemented health savings account, flexible benefit plan, basic term life insurance, voluntary term life and AD&D insurance, employer short and long-term disability insurance, employee assistance plan, hospital indemnity, critical illness, and accident insurance, wellness incentive program, and 5% retirement plan match.