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Claims Field Representative

2 months ago

Ashville, Alabama, United States Cincinnati Insurance Company, Inc. Full time
Make a Difference with a Career in Insurance

Cincinnati Insurance Company, Inc. is a relationship-based organization that values a diverse workforce. We are committed to providing equal employment opportunity to all qualified persons without regard to race, creed, color, sex, religion, national origin, age, disability, military service, veteran status, pregnancy, AIDS/HIV or genetic information, or any other basis prohibited by law.

About the Role

We are seeking a Field Claims Representative to join our team in the Columbus, Ohio area. As a Field Claims Representative, you will be responsible for investigating and evaluating multi-line insurance claims through personal contact to ensure accurate settlements.

Key Responsibilities
  • Complete thorough claim investigations
  • Interview insureds, claimants, and witnesses
  • Consult police and hospital records
  • Evaluate claim facts and policy coverage
  • Inspect property and auto damages and write repair estimates
  • Prepare reports of findings and secure settlements with insureds and claimants
  • Use claims-handling software, company car, and mobile applications to adjust loss in a paperless environment
  • Provide superior and professional customer service
Requirements
  • Be available and communicative during regular business hours
  • Have a desire to learn about the insurance industry and provide a great customer experience
  • Be able to work unsupervised
  • Have excellent verbal and written communication skills
  • Have strong interpersonal skills
  • Have excellent problem-solving, negotiation, organizational, and prioritization skills
  • Be prepared to follow-up with others in a timely manner
  • Have a valid driver's license
Benefits

Cincinnati Insurance Company, Inc. offers a competitive salary range of $55,000 - $76,000 annually, based on education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Additionally, we offer a company car, company stock options, paid time off (PTO), and a 401K with a 6% company match.

What We Offer

Cincinnati Insurance Company, Inc. provides a supportive and collaborative work environment that encourages professional growth and development. We offer a variety of benefits and amenities to support the well-being and satisfaction of our associates, including hybrid work options, a diverse team, and a commitment to equal employment opportunity.