IT Infrastructure Specialist

2 months ago


West Palm Beach, Florida, United States Vets Hired Full time
About the Job

An experienced IT Operations professional with a strong track record of delivering high-quality IT services is required to join our team at Vets Hired. The ideal candidate will have a deep understanding of IT infrastructure and virtualization, as well as experience with Active Directory, Office 365 administration, and MDM solutions.

Key Responsibilities
  • Support the daily IT operations activities of VIP users, including user on-boarding/off-boarding, IT induction, and troubleshooting daily IT issues.
  • Manage on-prem and cloud IT infrastructure, including AWS and Virtualization, Active Directory, O365, Citrix, and MS Azure.
  • Work closely with offshore support teams to ensure seamless IT operations.
  • Utilize ITSM products and services to run daily IT operations.
  • Proactively identify and resolve IT issues, and communicate effectively with senior leadership.
Requirements
  • Superior verbal and written communication skills with a customer-first attitude.
  • Strong knowledge and hands-on experience with AWS and Virtualization or MS Azure.
  • Ability to manage and operate Citrix, Active Directory, Office 365, and drive MDM solutions.
  • Bachelor's degree or Diploma in IT with 5-7 years of industry experience.
  • Cloud certifications a plus.
  • Ability to manage multiple priorities and work with cross-functional teams.


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