Customer Experience Coordinator
3 weeks ago
Job Description:
We are seeking a Customer Experience Coordinator to join our team at Carla's. This role involves delivering, installing, and setting up customer furniture orders in a timely and efficient manner, while maintaining high levels of customer satisfaction.
About the Job:
- Deliver customer furniture orders, ensuring accurate delivery notes and communication with warehouse management.
- Treat customers with the highest level of service, providing a positive experience throughout the delivery process.
- Maintain a clean and organized workspace, adhering to company standards.
- Safely transport and install furniture, demonstrating excellent attention to detail and physical stamina.
- Collaborate with warehouse management to resolve any delivery discrepancies or issues.
Requirements:
- Possess a valid driver's license and have a safe driving record.
- Demonstrate strong communication and interpersonal skills, able to work effectively with customers, warehouse staff, and management.
- Show enthusiasm for learning and growth, with a willingness to adapt to changing situations and priorities.
- Meet physical demands, including lifting, carrying, pushing, pulling, and moving heavy loads (100+ pounds).
What We Offer:
- A competitive hourly rate ($18-$22 per hour) based on experience.
- The opportunity to grow and develop within a fun and healthy work environment.
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