Customer Experience Coordinator

3 weeks ago


Centennial, Colorado, United States Carla's Full time

Job Description:

We are seeking a Customer Experience Coordinator to join our team at Carla's. This role involves delivering, installing, and setting up customer furniture orders in a timely and efficient manner, while maintaining high levels of customer satisfaction.

About the Job:

  • Deliver customer furniture orders, ensuring accurate delivery notes and communication with warehouse management.
  • Treat customers with the highest level of service, providing a positive experience throughout the delivery process.
  • Maintain a clean and organized workspace, adhering to company standards.
  • Safely transport and install furniture, demonstrating excellent attention to detail and physical stamina.
  • Collaborate with warehouse management to resolve any delivery discrepancies or issues.

Requirements:

  • Possess a valid driver's license and have a safe driving record.
  • Demonstrate strong communication and interpersonal skills, able to work effectively with customers, warehouse staff, and management.
  • Show enthusiasm for learning and growth, with a willingness to adapt to changing situations and priorities.
  • Meet physical demands, including lifting, carrying, pushing, pulling, and moving heavy loads (100+ pounds).

What We Offer:

  • A competitive hourly rate ($18-$22 per hour) based on experience.
  • The opportunity to grow and develop within a fun and healthy work environment.


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