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Automotive Service Technician
2 months ago
Position: Automotive Technician
As an Automotive Technician at Baytown Hyundai, you will be entrusted with the vital task of diagnosing, repairing, and servicing vehicles to uphold the highest standards of quality and safety. Your expertise will be instrumental in fostering customer satisfaction and loyalty through exceptional technical service and support. Your extensive knowledge in automotive diagnostics and repair will significantly enhance the reputation and success of our service department.
Key Responsibilities:
- Diagnostics and Repairs:
- Conduct intricate diagnostic evaluations on vehicles to pinpoint mechanical, electrical, and electronic issues utilizing specialized diagnostic tools and software.
- Diagnose and rectify problems in engine, transmission, suspension, brake, and electrical systems, adhering to manufacturer guidelines and service protocols.
- Efficiently troubleshoot and resolve technical issues, minimizing vehicle downtime and maximizing customer satisfaction.
- Maintenance Services:
- Execute routine maintenance tasks, including oil changes, tire rotations, brake inspections, and fluid flushes, ensuring compliance with manufacturer specifications.
- Perform comprehensive vehicle inspections to detect potential safety hazards, worn components, and maintenance requirements, recommending necessary repairs or services to clients.
- Parts Installation:
- Replace and install automotive components, such as engines, transmissions, fuel systems, exhaust systems, and HVAC systems, following manufacturer directives and service bulletins.
- Ensure that replacement parts meet quality and compatibility standards, installed correctly to prevent future complications and ensure customer satisfaction.
- Technical Guidance:
- Offer technical support and mentorship to fellow technicians and apprentices, sharing insights and expertise to boost team performance and productivity.
- Remain informed about the latest advancements in automotive technology, tools, and techniques through continuous training and professional development, maintaining proficiency in emerging technologies and diagnostic methods.
- Customer Interaction:
- Engage with customers in a professional and courteous manner, clearly explaining repair processes, diagnostic results, and recommended services.
- Address customer inquiries and concerns promptly and effectively, fostering trust and confidence through transparent communication.
- Keep customers updated on repair progress and estimated completion times, ensuring a positive service experience.
In this role, you will demonstrate your expertise as an Automotive Technician, delivering outstanding service and support to our customers while helping to maintain the highest standards of quality and safety in our service department.
