MST ASM Leader

Job Summary

We are seeking a highly skilled MST ASM Leader to join our team at Lowe's Companies. As a MST ASM Leader, you will be responsible for leading a team of associates in a retail environment, driving engagement, customer service, and staffing and operational efficiency.

Key Responsibilities

• Lead a team of associates in a retail environment, driving engagement, customer service, and staffing and operational efficiency
• Manage store opening and closing procedures, controlling expenses, and monitoring activities
• Identify sales opportunities and gaps in inventory/merchandising, creating specific plans of action to drive improved in-stock, sales, and margin performance
• Look for ways within respective departments to enhance the Pro customer experience and drive Pro sales
• Anticipate and proactively address operational issues that could impact customer service levels and/or achievement of store sales goals

Requirements

• 2 years of experience leading associates in a retail environment
• 3 years of experience working in a fast-paced, cross-functional work environment
• 1 year of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility
• 1 year of experience directly managing a team of sales associates (commissioned or non-commissioned) in retail, business-to-business, outside sales, or consumer service industry (Specialty ASM)
• Experience using Microsoft Office Suite
• Ability to obtain sales related licensure or registration as may be required by law

Preferred Qualifications

• Experience in retail store freight flow logistics (Operations ASM)
• 5 years of experience leading service associates in a retail or consumer service industry (Merchandising ASM)
• 5 years of experience directly managing a team of sales associates (commissioned or non-commissioned) in retail, business-to-business, outside sales, or consumer service industry (Specialty ASM)
• 5 years of experience leading support/operations associates in a retail or consumer service industry (Operations ASM)
• 3 years of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility
• Experience working in the home improvement retail sector
• Broad knowledge of interior/exterior product categories
• Experience working with store computer systems
• Certification in related area (Operations ASM)

About Lowe's

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.