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Digital Transformation Solutions Expert
1 week ago
Job Title: Digital Transformation Solutions Expert
Location:
Duration: Permanent/Direct hire
Description
The IT Procurement Systems Team Lead oversees a team of Business Analysts, collaborating with stakeholders, business leaders, and end users on IT-related projects and initiatives supporting enterprise applications and processes. This individual is expected to prioritize work for direct reports, lead team meetings, and provide direction for the Business Analysts that support enterprise applications.
This role involves directly monitoring, developing, designing, configuring, and supporting enterprise applications with a primary focus on SAP Ariba, SAP Concur & Agiloft. The ideal candidate should demonstrate adaptability, enthusiasm, and proficiency in acquiring new application and technical expertise.
Main Responsibilities
- Partner with stakeholders, business leaders, and customers across the organization to implement innovative solutions to business-critical challenges.
- Clarify and deepen the understanding of business processes, pain points, business needs, and desires of stakeholders.
- Manage multiple complex, high-priority projects simultaneously with a high level of quality and accuracy.
- Act as a liaison between business leaders and IT to communicate priorities while managing functional and technical requirements for support and projects.
- Collaborate with stakeholders to design, implement, document, and support solutions in new and existing finance enterprise applications.
- Independently review existing or emerging technologies as possible solutions to address highly complex business challenges and evolving business needs to recommend solutions that drive innovation and business value.
- Build and maintain relationships with application software and service suppliers, engaging them for service when appropriate and managing their efforts when they are engaged.
- Lead and continually identify opportunities for improvement and efficiencies in business processes and systems.
- Support, manage, deploy, and communicate enterprise application upgrades, enhancements, and maintenance.
- Provide end-user support and training for enterprise financial applications.
- Identify and resolve end-user gaps in application use skills and business process understanding.
- Create and maintain end-user training documentation, technical guides, user acceptance testing scripts, and project status updates.
- Mentor team members, ensuring they are properly trained in all aspects of the Corporate IT Business Relationship Management team.
- Coach team members to take ownership of their development, address substandard work or work that does not meet company expectations or goals.
- Prioritize and assign tasks, tickets, project work to the Corporate IT Business Relationship Management Procurement team.