Auto Center Sales and Service Representative
5 days ago
Job Title:
Auto Center Sales and Service RepresentativeWe are seeking a highly motivated and customer-focused Auto Center Sales and Service Representative to join our team at Sam's Club. As a key member of our auto center, you will be responsible for providing safe and efficient service in both the sales and service areas of the department.
About the Position:
- Be a Team Member: Collaborate with team members to fulfill sales and service requests; educate other associates on tools, tasks, resources, and mentor new technicians
- Be an Expert: Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality
- Be a Techie: Utilize digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement
Responsibilities:
- Process transactions and operate cash registers
- Maintain accurate inventory, audit, safety, and compliance standards
- Report any TBC complaints, safety hazards, or problems with products, services, and work areas
- Support the development of interpersonal skills for providing safe and efficient customer service
Benefits:
- Competitive pay and performance-based bonus awards
- Health benefits, including medical, vision, and dental coverage
- Financial benefits, including 401(k), stock purchase, and company-paid life insurance
- Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
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