Personal Lines Insurance Specialist
3 weeks ago
We are seeking an experienced Customer Service Representative to join our team at Madden Insurance Agency LLC. In this role, you will be responsible for providing exceptional customer service and support to our policyholders. You will also be expected to work closely with our sales team to promote new business opportunities and drive revenue growth.
This is a full-time position that offers a competitive salary of $60,000 - $70,000 per year, depending on experience, plus benefits and bonuses. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. A P&C Insurance License is preferred, but not required.
**Responsibilities and Qualifications:**
- Provide exceptional customer service and support to policyholders
- Work closely with sales team to promote new business opportunities and drive revenue growth
- Develop and implement strategies to improve customer satisfaction and retention
- Collaborate with internal teams to resolve customer complaints and issues
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- P&C Insurance License preferred
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