Front Desk Team Member
4 days ago
We are seeking a highly skilled and customer-focused Front Desk Team Member to join our team at Planet Fitness - PF Baseline Fitness. As a key member of our front desk team, you will be responsible for delivering exceptional customer experiences to our members, prospective members, and guests.
Key Responsibilities:
- Provide exceptional customer service through various touchpoints, including phone, email, and in-person interactions.
- Manage front desk activities, including checking in members, processing new member sign-ups, and updating member accounts.
- Respond promptly and professionally to member inquiries and concerns.
- Maintain a clean and organized work environment.
Requirements:
- 1-2 years of customer service experience.
- Basic computer skills.
- A passion for fitness and wellness.
- Excellent communication and problem-solving skills.
- Availability to work varied shifts, including mornings, afternoons, and weekends.
Estimated Salary: $30,000 - $40,000 per year.
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