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Automotive Store Manager

2 months ago

Sioux City, Iowa, United States Midas Tire & Auto Experts Full time
About the Role

We are seeking a highly skilled and experienced Automotive Store Manager to lead our team at Midas Tire & Auto Experts. As a key member of our management team, you will be responsible for driving business growth, improving customer satisfaction, and ensuring the overall success of our store.

Key Responsibilities
  • Leadership and Team Management
    • Recruit, train, and develop a high-performing team of technicians and service advisors
    • Provide coaching and feedback to ensure excellent customer service and technical skills
  • Customer Service and Sales
    • Deliver exceptional customer service, responding to customer inquiries and resolving issues promptly
    • Meet or exceed sales targets, promoting services and products to customers
  • Operational Excellence
    • Oversee daily store operations, ensuring efficient use of resources and minimizing waste
    • Monitor and control inventory levels, maintaining accurate records and minimizing losses
  • Financial Management
    • Manage store finances, including budgeting, forecasting, and reporting
    • Ensure accurate and timely submission of sales reports to corporate
  • Store Maintenance and Safety
    • Ensure the store is clean, organized, and well-maintained, meeting corporate standards
    • Identify and implement safety improvements, minimizing risks to employees and customers
Requirements
  • Minimum 2 years of experience as a store or service manager in the automotive industry
  • General automotive knowledge and technical skills
  • Excellent customer service and communication skills
  • Strong leadership and team management abilities
  • Ability to work a flexible retail schedule, including weekends and holidays
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Recognition and rewards for outstanding performance