Customer Service Representative

3 days ago


North New Hyde Park, New York, United States Smashburger Full time

**Job Summary**

We are seeking a skilled Customer Service Representative to join our team at Smashburger. In this role, you will be responsible for delivering exceptional guest service and creating a positive dining experience.

Key Responsibilities:

  • Provide Gold Standard service to every guest
  • Be knowledgeable of all menu items and make suggestions and answer questions
  • Process POS transactions accurately and follow cash handling procedures
  • Personalize food delivery to the guest
  • Ensure tables are visited after food delivery to ensure guests have everything they need

Requirements:

  • High school diploma or equivalent required
  • Previous customer service experience preferred

Working Conditions:

  • Work in a fast-paced environment with frequent changes in priorities
  • Stand for long periods of time and move around the restaurant as needed

What We Offer:

  • A competitive salary of $15-$20 per hour
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) plan with company match

We offer a fun and dynamic work environment with opportunities for growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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