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Medical Appointment Coordinator

2 months ago

Scott Air Force Base, Illinois, United States AAI Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Appointment Coordinator to join our team at AAI. As a Medical Appointment Coordinator, you will be responsible for scheduling appointments, managing patient records, and providing exceptional customer service to our patients.

Key Responsibilities
  • Schedule appointments and manage patient records in a government computer system
  • Call patients to schedule, reschedule, and/or cancel appointments as needed
  • Validate patient demographic information and make required updates
  • Assist in the preparation of patient notices for appointment reminders, no-shows, or rescheduling/cancellations
  • Receive and electronically deliver telephone messages to PCMs and/or clinic nurses
Requirements
  • High school diploma or General Educational Development (GED) equivalency
  • At least 6 months of experience in medical office scheduling
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
Working Conditions

The work is mainly sedentary but may require walking, bending, standing, and/or carrying of light items such as files, manuals, and medical records.

Benefits
  • Paid Federal Holidays
  • Robust Healthcare and Dental Insurance Options
  • 401a plan
  • 401k plan
  • Paid vacation and sick leave
  • Continuing education assistance
  • Short Term / Long Term Disability Life Insurance