Retail Customer Experience Associate

6 days ago


Carlsbad, United States Forever 21 Full time

Are you looking for a rewarding career in retail? Do you have a passion for fashion and delivering exceptional customer service?

About the Role:

We are seeking a Retail Customer Experience Associate to join our team at Forever 21.

Key Responsibilities:
  • Provide exceptional customer service and respond to inquiries in a timely and professional manner.
  • Assist customers with finding products, checking availability, and making selections.
  • Upsell and cross-sell products to customers, promoting sales and driving revenue growth.
  • Maintain a thorough knowledge of products and services offered by Forever 21.
  • Collaborate with colleagues to achieve sales targets and drive business results.
Requirements:
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Basic math skills and accuracy with handling cash and operating a point of sale system.
  • Availability to work a variety of shifts, including evenings and weekends.

$12-$15 per hour



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