Key Holder

Join Cycle Gear, America's largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry, as a Key Holder. As a key member of our team, you will be responsible for providing an exceptional customer experience, maintaining a strong sense of product knowledge, and assisting with store operations.

• Provide outstanding customer service and maintain a high level of product knowledge
• Assist with store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates
• Stay up-to-date with brand and product knowledge, company information, sales, and company-wide events
• Contribute to maintaining store aesthetics by cleaning, stocking, organizing, and following merchandising plans

• 1+ year of Key Holder or Sales Lead experience, or an equivalent role at a retail store
• 2+ years of sales or customer service experience
• Self-starter mentality with a consistent ability to deliver an outstanding, personalized retail experience
• Open mind and eagerness to learn and be a part of the riding community
• Experience with computers and POS systems (particularly RetailPro)
• Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement)

• Hourly base rate, plus commission on a tiered system based on meeting sales goals
• Additional incentives, such as SPIFFS, and generous employee discounts on all products
• Strong value on training and development, with a focus on learning during the first 5 shifts
• Part-time or full-time opportunities, with full-time benefits including Medical/Dental/Vision/Life/Accident, Paid Time Off, and 401K matching
• Voluntary DailyPay benefit for secure, instant transfers of earned pay before payday

• Work in an industry you're passionate about
• Opportunities for career growth and promotion from within
• Exciting opportunities to represent Cycle Gear at special events
• Interact with passionate, friendly, charitable, and community-minded customers every day

Cycle Gear provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.