Room Attendant

Job Summary:

We are seeking a highly motivated and detail-oriented Room Attendant to join our team at Charlestowne Hotels. As a Room Attendant, you will be responsible for ensuring that our guest rooms and public areas are clean, comfortable, and well-maintained.

Key Responsibilities:

• Clean and prepare guest rooms for occupancy, including making beds, changing linens, and restocking amenities.
• Restock cart with guest room supplies and ensure that all areas are well-stocked and organized.
• Provide exceptional customer service to guests, responding to their needs and requests in a timely and professional manner.
• Report any damage, hazards, or maintenance issues to the Executive Housekeeper or maintenance team.
• Participate in ongoing training and development to improve skills and knowledge in housekeeping and customer service.
• Work collaboratively with other departments to ensure seamless operations and excellent guest experience.
• Perform other duties as assigned by the Executive Housekeeper or management team.

Requirements:

• High school diploma or equivalent required; up to six months related experience or training; or equivalent combination of education and experience.
• Ability to read, write, and communicate effectively in English.
• Ability to lift and move up to 25-30 pounds and frequently lift and/or move up to 50 pounds.
• Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Working Conditions:

• Work in a hotel environment with frequent exposure to cleaning chemicals and equipment.
• Work in a fast-paced environment with frequent interruptions and changing priorities.
• Work in a team environment with frequent collaboration and communication with other departments.

What We Offer:

• A competitive hourly rate and opportunities for advancement.
• A comprehensive training program to develop skills and knowledge in housekeeping and customer service.
• A collaborative and supportive work environment with opportunities for growth and development.