Senior Mainframe Engineer

4 weeks ago


New York, New York, United States CDW Full time
Job Summary

The primary purpose of this position is to install and customize z/OS operating systems using the IBM ServerPac for z/OS process program. This role will apply operating system and program product fixes on a regular basis, analyze and debug operating system and program product related issues, and estimate and plan for installation and upgrade activities.

Key Responsibilities
  • Provides technical assistance regarding Disaster Recovery (DR) exercises and Business Continuity Processes (BCP)
  • Ensures system improvements and/or modifications are implemented
  • Identifies and resolves performance issues
  • Facilitates project planning efforts by establishing and meeting work estimates, target dates, milestones, and schedules
  • Participates in ongoing development and improvement of installation standards
  • Provides team members with technical training and/or mentoring as needed
  • Provides primary support for reported problems related to software in assigned area of responsibility and related products
  • Fulfills ServiceNow requests for customers as they pertain to software in assigned area of responsibility and related products
  • Performs a variety of technical tasks in support of Managed Services customers, including installing, implementing, maintaining, upgrading, and troubleshooting client infrastructure solutions
Requirements
  • Bachelor's degree and at least 5 years of IT engineering work experience dealing with one or more infrastructure solutions supported by the Managed Services practice
  • Experience installing, maintaining, and supporting mainframe software products for IBM mainframes and performing system management functions
  • Demonstrated experience with z/OSMF Configuration Assistant, Parallel Sysplex, and TCP/IP subsystems configuration
  • Demonstrated communication and presentation skills, ability to execute tasks associated with customers' disaster recovery plans, and skills in WLM, z/OS Assembler language programming, SYSPLEX Operations, Coupling Facility Management, TSO/ISPF, UNIX Systems Services, z/OS, REXX/CLIST, JCL, and ISV product installations, upgrades, and maintenance
About CDW

CDW is a leading technology solutions provider to business, government, education, and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies. With the breadth of products and services we offer, there is no request too big or too small.


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