Operational Leader for Retail Excellence

2 weeks ago


Commack, New York, United States Michaels Stores Full time

At Michaels Stores, we're committed to delivering exceptional customer experiences and driving sales growth. As a key member of our team, you'll play a crucial role in achieving this vision.Salary Range: $17.00 - $22.70 per hour.

About the Role:

  • Lead operational processes to drive sales growth, improve store conditions, and protect company assets.
  • Collaborate with the Store Manager to plan and execute store workload, ensuring compliance with Standard Operating Procedures (SOPs) and company programs.
  • Support inventory management processes, including truck unloading and stocking, to maintain high standards and meet budgetary requirements.
  • Manage teams to achieve their Key Performance Indicators (KPIs), promoting a culture of excellence and accountability.
  • Maintain visual merchandising standards, executing feature space and seasonal layouts to enhance customer engagement.
  • Oversee merchandise operations, omnichannel processes, shrink reduction, and safety initiatives.
  • Train, observe, and coach team members to achieve results, participating in performance management and talent development.

Requirements and Qualifications:

  • Retail management leadership experience, preferably in a similar environment.
  • Ability to remain standing for long periods, move throughout the store, and perform regular bending, lifting, carrying, reaching, and stretching.
  • Physical stamina to lift heavy boxes and access high shelves by ladder or similar equipment.

Benefits:

  • Health insurance (medical, dental, and vision)
  • Paid time off
  • Tuition assistance
  • Generous employee discounts

About Michaels Stores:

We prioritize the wellbeing of our teams by providing robust benefits and opportunities for growth. Our commitment to diversity and inclusion ensures that all qualified individuals have an equal chance to succeed. If you need accommodations during the application or interview process, please contact us at 1-800-642-4235.



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