Patient Care Specialist
6 days ago
We are seeking a skilled Patient Care Specialist to join our team at TEKsystems. As a key member of our customer service team, you will be responsible for providing exceptional patient care and sales support in a fast-paced retail environment.
About the RoleThis is a full-time position with a competitive salary of $19.00 per hour. You will work Monday through Friday, 8:30am-5pm, and will be required to have basic computer skills, including Microsoft programs, email, and Teams. Experience with patient care and face-to-face customer service is essential, as well as the ability to thrive in a dynamic and energetic work environment.
Key Responsibilities- Greet patients and provide exceptional customer service
- Answer patient questions about products and services
- Maintain positive attitude and build rapport with customers
- Work with computer system to open new patient accounts and complete sales transactions
- Take payment for cash sales and/or bill products to insurance
To be successful in this role, you must have:
- Previous patient care experience and comfort with unpleasant health conditions
- Previous face-to-face customer service experience and familiarity dealing with difficult clients
- Exceptional data entry skills, requiring a minimum of 40wpm typing speed with high degree of accuracy
- Energetic and ability to thrive in a fast-paced work environment
- Basic computer skills - Microsoft programs, email, and Teams
In addition to a competitive salary, we offer a range of benefits to our employees, including access to training and development opportunities, flexible working arrangements, and a supportive team environment.
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