Senior Technology Support Specialist

1 week ago


Folsom, United States Hire Reactor Full time
Job Overview

Hire Reactor is seeking a reliable and skilled IT Technician to support and troubleshoot day-to-day technology issues of our staff and organization.

Estimated Salary: $25.00 per hourKey Responsibilities:
  • Respond to hardware and software support issues from employees in a timely and efficient manner.
  • Configure new computers with the necessary software and settings.
  • Maintain existing hardware such as computers, printers, and VOIP devices.
  • Troubleshoot and resolve network issues to ensure seamless communication within the organization.
  • Install and troubleshoot applications, software, and other technological equipment.
  • Process tickets in a help desk system to track and manage requests efficiently.
  • Create user accounts on various systems to ensure secure access and data protection.
  • Provide training and support to company personnel on technology and its effective use.
  • Travel to different sites for these procedures to ensure consistent service delivery.
Personal Attributes:
  • A background in handyman work will be considered an asset.
  • The ability to work under pressure and meet deadlines in high-stress situations.
  • A hard worker with a strong work ethic.
  • Reliable transportation for occasional travel required.
  • Flexibility to work flexible hours and weekends as needed.
Benefits:
  • Dental insurance to protect your oral health.
  • Health insurance to cover medical expenses.
  • Life insurance to provide financial security for your loved ones.
  • Paid time off to recharge and relax.
  • Retirement plan to secure your financial future.


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