Healthcare Associate
2 days ago
We are looking for a skilled Healthcare Associate to join our team at Ascend. In this role, you will play a vital part in monitoring patient symptoms through technology and telehealth visits, ensuring seamless collaboration with our in-house clinicians.
The ideal candidate will have exceptional attention to detail, allowing them to accurately monitor and document symptoms, health data, and current medical conditions.
Your responsibilities will include:
- Coordinating with the clinical team to develop follow-up plans for patients being monitored between visits using wireless monitoring devices and mobile apps.
- Maintaining accurate and up-to-date patient charts, including diagnoses and current conditions.
- Engaging in regular communication with patients regarding their concerns, current conditions, and treatment responses.
- Monitoring wireless device and app data for changes in patient responses and health outcomes.
- Escalating critical issues to clinicians related to patient health.
- Documenting all patient interactions in our company portal.
To excel in this role, you should have:
- At least 2 years of experience in primary care, family practice, geriatrics, and disease management.
- A valid LVN license that is current and in good standing.
- An associate's or bachelor's degree, preferably with relevant coursework approved by the California Nursing Board.
- Strong knowledge of Medicare, chronic condition management, remote patient monitoring, and quality metrics.
- Excellent communication and interpersonal skills, with the ability to effectively interact with patients and clinicians.
- Proficiency in MS Office, Google, and EMR systems.
- Ability to multitask, prioritize tasks, and maintain a high level of organization.
- Quick thinking, problem-solving, and conflict resolution skills.
- Familiarity with preventative physical exams, aligned with HCC and Annual Wellness Visit guidelines.
- Desirable background in customer service or sales and marketing.
We offer a competitive salary range of $24-$27/hour and comprehensive benefits to support your growth and success.
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