Healthcare Operations Leader Position

3 weeks ago


Abilene, Texas, United States Morrison Healthcare Full time
About Us

Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. We feature socially responsible practices and exceptional guest experiences in our hospital kitchens, restaurants, and cafés.

Job Summary

As a System Patient Services Director, you will be responsible for directing the functions of patient food services for the system, including management, education, training, and performance improvement of patient food service personnel. You will also ensure compliance with all patient-related regulatory agencies in each facility in the system and lead and develop a high-performing team of patient services managers and supervisors.

Responsibilities
  1. Coordinate and implement system's patient service programs based upon system's medical direction, patient population, and contract.
  2. Hire, lead, direct, coach, train, and develop patient services managers and supervisors.
  3. Oversee the evaluation of and discipline of patient food services employees, as applicable and according to departmental policy.
  4. Monitor competency, productivity, and documentation accuracy of patient services managers and teams utilizing necessary tools and resources.
  5. Visit patients on an assigned nursing unit or area and help ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay.
  6. Ensure patient services staff assists in achieving stated patient satisfaction goals.
  7. Communicate effectively with all team members, patients, and families through conferences, individual consultation, and committee participation.
Requirements
  • Bachelor's degree in Nutrition, Hospitality Management, or related field or equivalent.
  • Minimum of five years' work experience with at least two years in healthcare, including one year in a managerial position.
  • Certified Dietary Manager required if associate does not have a degree in Nutrition or Dietetics; Registered Dietitian preferred.
  • ServSafe Certified.
Benefits
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)


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