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Business Systems Analyst II

2 months ago

Orlando, Florida, United States Frontline Insurance Full time
Job Title: Business Analyst II

We are seeking a highly skilled Business Analyst II to join our team at Frontline Insurance. As a Business Analyst II, you will play a key role in working with functional areas of our business to understand system change requests and translate them into actionable design documents for our IT organization.

Key Responsibilities:
  • Bridge the Gap: Work closely with major functional areas of the business to document and understand change requests, and translate these into clear, actionable plans for the IT team.
  • System Integration Expertise: Collaborate with solution architects and developers to design systems that integrate seamlessly with both internal and external applications, ensuring all dependencies are well-managed.
  • Impact Analysis: Review and analyze how changes to business processes or needs will affect technical requirements across the system and the organization.
  • Guide Projects: Shepherd ideas through the System Development Life Cycle (SDLC) to ensure successful documentation, development, testing, and implementation of new business processes and system changes.
  • Documentation: Create comprehensive Software Requirements Specifications, use cases, technical requirements, wireframes, and system flow diagrams for Guidewire configurations and custom software development projects.
  • Troubleshoot and Support: Collaborate with the Operations team to triage production issues and support UAT (User Acceptance Testing) sessions, ensuring a smooth transition from development to production.
  • Liaison Role: Act as the key liaison between functional leads, development teams, and support teams, ensuring clear communication and successful project outcomes.
Requirements:
  • Experience: 4+ years of hands-on experience as an IT Business Analyst with a strong focus on Guidewire PolicyCenter projects, including product navigation, integrations, business rules, and policy lifecycle management.
  • Agile Methodologies: Thorough knowledge and experience working in Agile environments.
  • Technical Writing Skills: Expertise in writing detailed Software Requirements Specifications (SRS), use cases, and wireframes.
  • Cross-Functional Collaboration: Experience working daily in cross-functional teams and skilled at negotiating consensus among departments with differing priorities.
  • Technical Proficiency: Familiarity with browser web development tools, defect-ticketing software (such as Rally, JIRA), and an understanding of HTML, XML, SOAP APIs, and UX design.
  • Industry Knowledge: A strong background in Property & Casualty Insurance, particularly in Homeowners and Commercial Property, is essential.
What We Offer:
  • A comprehensive benefits package designed to support your overall well-being.
  • A business casual environment that ensures you can feel comfortable while you do your best work.
  • A hybrid role that requires onsite presence 2-3 days a week at our Lake Mary, FL office.

We value our employees and offer a supportive work environment that encourages growth, innovation, and teamwork. If you're passionate about making a difference, your next career adventure starts here.